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Need help:picture not in pending aprovel,yet not aproved yet

 
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Hilbert
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Joined: 11 Feb 2007
Posts: 12

PostPosted: Tue Feb 13, 2007 9:49 am    Post subject: Need help:picture not in pending aprovel,yet not aproved yet Reply with quote

I need help,I submited my fan art yesterday morning,I can see my picture,but when I click on it,it say errror picture has not been aproved yet,but the picture is no longer in the pending aprovel area anymore.Is this a bug?
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Stratadrake
Elder Than Dirt


Joined: 05 May 2004
Posts: 13721
Location: Moo

PostPosted: Tue Feb 13, 2007 5:50 pm    Post subject: Reply with quote

You are the second person to report this error. If the piece appears in your "Pictures" gallery ([i]not[/i] the "Pending" tab), then it has already been processed and approved by staff.

I'm curious about one thing, did you at any point try viewing the picture while it was still pending approval (i.e. on the "Pending" tab) ?
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Hilbert
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Joined: 11 Feb 2007
Posts: 12

PostPosted: Tue Feb 13, 2007 6:30 pm    Post subject: Reply with quote

Yes I did,is that the why?
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cstdenis
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Joined: 31 Dec 1969
Posts: 6490
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PostPosted: Tue Feb 13, 2007 7:48 pm    Post subject: Reply with quote

It could affect caching, if so it should clear itsself out in time.
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AriaGunnir
Still very bored


Joined: 22 Nov 2006
Posts: 374
Location: Canada

PostPosted: Tue Feb 13, 2007 8:14 pm    Post subject: Hey there! Reply with quote

I had the same issue... Here is what I did...

Go to the top of the screen when you are on a window/browser for the internet... You should see [FILE] [EDIT] [VIEW] [FAVORITES] [b][TOOLS][/b] [HELP] at the top of the screen.

Go to [b]Tools[/b]>>Click on [b]INTERNET OPTIONS[/b]>>Make sure you are on the [b]GENERAL TAB[/b]... there should be a subcategory that says something like "Temporary Internet Files." In that section you should see some buttons that say [b]DELETE COOKIES [/b]and [b]DELETE FILES[/b]... Click on one of these at a time. Each time you click on them, wait for the hourglass icon to disappear... You can also go down to the subcategory History and click on [b]CLEAR HISTORY[/b]... After you have done this and the hourglass icon goes away, click [b]OK[/b] at the bottom of the tab window. That might help you.

From my experience that happens because "cookies" remember what the old information was and you need to clear that cache out to free up memory and to get out the old junk once in a while.

It worked for me after I did it...
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cstdenis
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PostPosted: Tue Feb 13, 2007 8:31 pm    Post subject: Reply with quote

ctrl + refresh may also do it.
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Stratadrake
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Joined: 05 May 2004
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PostPosted: Tue Feb 13, 2007 8:41 pm    Post subject: Reply with quote

[quote]Yes I did,is that the why?[/quote]
Yes, that's precisely what happened the last time, too.
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Hilbert
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Joined: 11 Feb 2007
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PostPosted: Tue Feb 13, 2007 8:52 pm    Post subject: Reply with quote

I did the Ctrl + refresh idea and it worked,Thanks for dealing with a newbie like me. Smile
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AriaGunnir
Still very bored


Joined: 22 Nov 2006
Posts: 374
Location: Canada

PostPosted: Wed Feb 14, 2007 6:23 am    Post subject: WoW! Reply with quote

That is SO much easier than what I said! LOL I will do that next time... *repeats to self <CTRL><Refresh>*
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