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Category choice problem

 
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TheCon
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Joined: 19 Jun 2007
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Location: Everywhere and Nowhere

PostPosted: Mon Aug 20, 2007 7:24 am    Post subject: Category choice problem Reply with quote

Theres something wrong with the category choices when I try to upload something.
When I try to choose a category it all goes blank, then I can't upload anything, and I tried refresh thousands of times and it doesn't seem to help... whats wrong?! Sad Question
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Stratadrake
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Joined: 05 May 2004
Posts: 13721
Location: Moo

PostPosted: Mon Aug 20, 2007 6:54 pm    Post subject: Reply with quote

Is it by any chance an error like this?
[quote]Line: 69
Char: 5
Error: 'names[...]' is null or not an object
Code:0
UR: _http://www.fanart-central.net/add_picture.php?method=upload_
[/quote]

Hmm... I was doing some category work last night and I probably just forgot to clean up after myself.

I've recompiled the script data just to be sure, so try it again now and let me know if there are any further errors.
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BoReDdUdE
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Joined: 01 Aug 2007
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PostPosted: Mon Aug 20, 2007 7:38 pm    Post subject: Reply with quote

that happaned to me too and my friend also. i just tried agin a few minutes ago to submit again and it still was doing it.[/quote]
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Stratadrake
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PostPosted: Tue Aug 21, 2007 4:46 am    Post subject: Reply with quote

IE's error reporting sucks (Firefox will actually paste the line of code which caused it, not just the line number).

I have yet to confirm this error on my end, so this might take awhile.

(I can't fix what I can't find.)
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Spottedcheetah2006
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Joined: 13 Aug 2007
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PostPosted: Tue Aug 21, 2007 9:44 am    Post subject: Reply with quote

That is what keeps happening to me!
I want to upload two pictures
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Stratadrake
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PostPosted: Tue Aug 21, 2007 5:45 pm    Post subject: Reply with quote

Hang in there, we're still investigating it.

This bug seems to affect only a small portion of users (otherwise we'd have a million reports of it by now!), and I'm working on an update to the script which will help further track the problem and imply exactly what's going wrong.
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cstdenis
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PostPosted: Tue Aug 21, 2007 7:08 pm    Post subject: Reply with quote

The code is not account specific in any way so it must be browser related in some way.
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Stratadrake
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PostPosted: Tue Aug 21, 2007 7:11 pm    Post subject: Reply with quote

Right. Judging by the error message, I'm guessing that some browsers are unable to compile the names[] array (for whatever reason, I don't know, they're properly escaped and all...), because that's the only thing I can think of to generate the error in question.
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BoReDdUdE
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PostPosted: Tue Aug 21, 2007 9:03 pm    Post subject: Reply with quote

well it never did this error before. it just started a few days ago.
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Stratadrake
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PostPosted: Wed Aug 22, 2007 5:04 am    Post subject: Reply with quote

Refresh (or force refresh) your browser and try again; let me know if it still occurs because I think we found the culprit just last night.

Are you running any browser toolbars or extensions?
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Spottedcheetah2006
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PostPosted: Wed Aug 22, 2007 12:10 pm    Post subject: Reply with quote

It works for me.
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Stratadrake
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PostPosted: Wed Aug 22, 2007 4:36 pm    Post subject: Reply with quote

We were working on the problem last night, and hopefully it should be fixed by now.
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BoReDdUdE
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PostPosted: Wed Aug 22, 2007 4:39 pm    Post subject: Reply with quote

it still isnt working for me Sad
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Stratadrake
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PostPosted: Wed Aug 22, 2007 5:17 pm    Post subject: Reply with quote

What Internet browser (and version) are you using?

First, try a force-refresh (Shift+F5 or Ctrl+F5, depending on browser) on the submissions form to make sure the page is loaded with the current version of the script.
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BoReDdUdE
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PostPosted: Wed Aug 22, 2007 6:01 pm    Post subject: Reply with quote

well i tried the force refresh and it didnt help. i have internet explorer
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Stratadrake
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PostPosted: Wed Aug 22, 2007 8:05 pm    Post subject: Reply with quote

What [i]version[/i] of Internet explorer?

1 - Go to Internet Explorer's options, Advanced pane, tell it to "enable script debugging" [i]and[/i] "show a notification about every script error". Reload the page and tell me if you receive any error messages from IE.

2 - I built a debug output into the latest version of the script to help investigate errors. Immediately after selecting a category, type [b]d3bug[/b] and the page should display a popup box showing information about how the script ran. Take a screenshot and let me know what it says.
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Kyonkichis1Kitty
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PostPosted: Thu Aug 23, 2007 10:39 am    Post subject: Reply with quote

its a problem for me 2 i cant submit anything
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Stratadrake
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PostPosted: Thu Aug 23, 2007 4:29 pm    Post subject: Reply with quote

Take a number, get in line. Read my previous post for some instructions [b]and follow them. Otherwise I can't figure out what your problem even is, much less how to fix it[/b].
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