help submitting chapters now..

NAERA · Newb Joined: 11 Jul 2007 Posts: 8

i deleted some of my stories before but not the problem the problem is that when i submit chapters now an error comes up. i use a microsoft word doc when i submit my stories. i upload them from my comp and that doesnt work. i used to upload them before and it used to work but now it doesnt. can someone help?? Crying or Very sad

~~naera~~

Morpher · Posted: Mon Feb 18, 2008 4:17 pm Post subject:

can you please tell me what did the error said?? other wise i can't help you out.
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Sora121 · Posted: Mon Feb 18, 2008 5:48 pm Post subject:

Right, so I tested this bug and all works out.

If you are submitting a document saved from Microsoft Office 2007, you must make sure that you save it as a "Word 97-2003 Document" otherwise you may get an error.

If so, this may be the cause of the libraries on the server not being able to process some parts of the newer MS Office Word documents.

Some more info would be nice, though.
What version of Microsoft Office are you using, and what was the error you saw?
(Copy and paste, or take a screen shot, of [b]ALL[/b] of it .)

Morpher · Posted: Mon Feb 18, 2008 6:47 pm Post subject:

[quote="Sora121"]Right, so I tested this bug and all works out.

If you are submitting a document saved from Microsoft Office 2007, you must make sure that you save it as a "Word 97-2003 Document" otherwise you may get an error.

If so, this may be the cause of the libraries on the server not being able to process some parts of the newer MS Office Word documents.

Some more info would be nice, though.
What version of Microsoft Office are you using, and what was the error you saw?
(Copy and paste, or take a screen shot, of [b]ALL[/b] of it .)[/quote]

if its what Sora said then theres no problem here ya just need more info (i get that every now and then) but if its something different more info would be helpful.
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cstdenis · Posted: Mon Feb 18, 2008 10:04 pm Post subject:

Office 2k7 format won't work at all. MS changed the format completely and very little supports it.
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Stratadrake · Posted: Mon Feb 18, 2008 10:07 pm Post subject:

I heard that was the whole point of the 2007 file format.
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NAERA · Newb Joined: 11 Jul 2007 Posts: 8

heres the error

Warning: pg_query() [function.pg-query]: Query failed: ERROR: current transaction is aborted, commands ignored until end of transaction block in /usr/home/.sites/28/site1/web/functions.php on line 478

Database Error: ERROR: current transaction is aborted, commands ignored until end of transaction block

#0 dbError() called at [/usr/home/.sites/28/site1/web/functions.php:478]
#1 UserInfo->__destruct()

NAERA · Newb Joined: 11 Jul 2007 Posts: 8

i've tried Sora121 advice and it works now so thank you for all your help!!
thanks alot!!

Very Happy

was it not happing because of the 2007 version of microsofT?? Question

cstdenis · Posted: Tue Feb 19, 2008 8:54 pm Post subject:

NAERA, there should be more errors before that.
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Sora121 · Posted: Wed Feb 20, 2008 4:41 pm Post subject:

The error appearing there doesn't make sense to me.

Morpher · Posted: Wed Feb 20, 2008 7:40 pm Post subject:

[quote="Sora121"]The error appearing there doesn't make sense to me.[/quote]

i agree. why would that error appear there?
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reityhe · Elder In Training Joined: 10 Apr 2006 Posts: 3356

yeah, im having the same problem, it wont let me submit any more chapetrs to my story. te error looke like this:
[quote] Warning: pg_query() [function.pg-query]: Query failed: ERROR: invalid byte sequence for encoding "UTF8": 0xe46e64 HINT: This error can also happen if the byte sequence does not match the encoding expected by the server, which is controlled by "client_encoding". in /usr/home/.sites/28/site1/web/add_wizard.add_story.php on line 112
Database Error: ERROR: invalid byte sequence for encoding "UTF8": 0xe46e64 HINT: This error can also happen if the byte sequence does not match the encoding expected by the server, which is controlled by "client_encoding".
#0 dbError() called at [/usr/home/.sites/28/site1/web/add_wizard.add_story.php:112]
#1 add_processing(Array ([sid] => 45802,[method] => upload,[MAX_FILE_SIZE] => 4194304,[chapter_number] => 15,[chapter_title] => Page 15,[agree] => 1,[submit] => Add)) called at [/usr/home/.sites/28/site1/web/add_wizard.add_story.php:41]
#2 story_processing(Array ([sid] => 45802,[method] => upload,[MAX_FILE_SIZE] => 4194304,[chapter_number] => 15,[chapter_title] => Page 15,[agree] => 1,[submit] => Add))
#3 call_user_func(story_processing, Array ([sid] => 45802,[method] => upload,[MAX_FILE_SIZE] => 4194304,[chapter_number] => 15,[chapter_title] => Page 15,[agree] => 1,[submit] => Add)) called at [/usr/local/share/pear/HTML/QuickForm.php:1620]
#4 HTML_QuickForm->process(story_processing, ) called at [/usr/home/.sites/28/site1/web/add_wizard.add_story.php:271]

Warning: pg_query() [function.pg-query]: Query failed: ERROR: current transaction is aborted, commands ignored until end of transaction block in /usr/home/.sites/28/site1/web/functions.php on line 478
Database Error: ERROR: current transaction is aborted, commands ignored until end of transaction block
#0 dbError() called at [/usr/home/.sites/28/site1/web/functions.php:478]
#1 UserInfo->__destruct() [/quote]
any suggestions?

Sora121 · Posted: Thu Feb 21, 2008 6:01 pm Post subject:

Now the other error makes sense.
Thanks reityhe.

If you are using the new version of MS Office, you must "Save As" your document to the old 97-2003 compatible document type. After you've saved it as the old version it should work fine for uploads.

If not, then something else is wrong and you'll have to submit your chapters with either the BBcode or the Java editor.

reityhe · Elder In Training Joined: 10 Apr 2006 Posts: 3356

no prob, using the BB code option works beautifully