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SilverKitsune is having login problems.

 
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unfocused
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Joined: 17 Jul 2004
Posts: 6983
Location: Texas

PostPosted: Wed Nov 24, 2010 10:07 pm    Post subject: SilverKitsune is having login problems. Reply with quote

She's getting this message when she tries logging into the forums "specified an incorrect or inactive username, or an invalid password."

I asked her to make sure she's using the right username/pass. But she was wondering if she has been banned or suspended or something. She can still log into the mainsite. I looked around the forums and didn't see anything about her being banned.

Can anyone help out?
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Stratadrake
Elder Than Dirt


Joined: 05 May 2004
Posts: 13710
Location: Moo

PostPosted: Thu Nov 25, 2010 6:53 pm    Post subject: Reply with quote

I'll talk to her about it.
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unfocused
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Joined: 17 Jul 2004
Posts: 6983
Location: Texas

PostPosted: Wed Dec 01, 2010 12:27 am    Post subject: Reply with quote

Well I hope you didn't try to pm her on the forums, seeing as she can't log in. She says she now cannot log into the mainsite either. I haven't seen anything in the sh or abuse forums about her being banned or suspended, what's the deal?
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Stratadrake
Elder Than Dirt


Joined: 05 May 2004
Posts: 13710
Location: Moo

PostPosted: Wed Dec 01, 2010 7:43 pm    Post subject: Reply with quote

Damn, looks like I forgot to explain the matter. Allow me to reset her forum access back to default though (yeah, it was my doing. PM me if you want details)

As for other login troubles, the standard checks apply (password, email, etc.) .

I've heard claims of one or two users being 'hacked' (i.e. password changed), but I'm pretty suspicious, plus we don't seem to have log entries for this Sad
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