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Forum access trouble

 
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SweetxinsanityxSarah
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Joined: 01 Jan 2007
Posts: 6829
Location: 20th Ward

PostPosted: Sat Jul 14, 2012 10:46 pm    Post subject: Forum access trouble Reply with quote

Lackadaisydragon, a good friend and master of the zen, is having problems logging into the forum. He himself is deciding to deal with this situation by just hopping into a forum-only name for this considering his original name can still access the mainsite and art etc. But I want to lend a helping hand and ask if you guys can fix this situation.

I think I have a hunch what the problem is. He says it's been deactivated, and that's probly due to the fact he hasent been around as much as I have. And that's because of the massive heat-wave over where he lives that is preventing him from getting on the computer for more than thirty minutes. He is even having trouble getting on here through his 3DS at times due to the heat.

Still though if it isnt that, either way could you guys reactivate his account? He's still an active user...just that he's been playing xbox more than usual due to the summer heatwave. xP
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Stratadrake
Grammar nazi
(and proud of it)


Joined: 05 May 2004
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Location: Moo

PostPosted: Sun Jul 15, 2012 11:01 am    Post subject: Reply with quote

You're correct to guess that the problem was isolated to the forumside of his account - which was switched off. Fixed.
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SweetxinsanityxSarah
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Joined: 01 Jan 2007
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Location: 20th Ward

PostPosted: Sun Jul 15, 2012 8:41 pm    Post subject: Reply with quote

Much thanks, now I can tell him to halt the new account creation. xP
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SweetxinsanityxSarah
Elder Than Dirt


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Location: 20th Ward

PostPosted: Mon Jul 23, 2012 1:16 pm    Post subject: Reply with quote

Ok he says he's still having trouble accessing the forums. xX
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cstdenis
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Joined: 31 Dec 1969
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Location: In the tubes.

PostPosted: Mon Jul 23, 2012 11:07 pm    Post subject: Reply with quote

He need to re-validate his email to access the forums.

http://www.fanart-central.net/revalidate.php
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Stratadrake
Grammar nazi
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Joined: 05 May 2004
Posts: 13702
Location: Moo

PostPosted: Tue Jul 24, 2012 7:41 am    Post subject: Reply with quote

Part of the problem with how forum access is implemented is that the phpBB admin CP shows only the combined account status, so when it says "no" it could be either due to forumside access being specificall disabled or email address not validated -- the latter being more common, but it's impossible to tell which based solely on the CP.
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SweetxinsanityxSarah
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Posts: 6829
Location: 20th Ward

PostPosted: Tue Jul 24, 2012 11:16 am    Post subject: Reply with quote

It's probly his e-mail. After all, he's been accessing FAC via his 3DS half of the time considering due to the massive heat; he can only be on his comp so long. xX

I'll give him this info so hopefully he can fix this.
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Lackadaisydragon
Has No Life


Joined: 28 Jan 2009
Posts: 513
Location: One of 14 moons orbiting Polyphemus, which orbits Alpha Centauri A...

PostPosted: Tue Jul 24, 2012 7:27 pm    Post subject: Reply with quote

I have returned!

And thanks a ton for helping fix this, everyone.
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