I Need Somehelp

Kratosgirl14 · Rookie Joined: 28 Sep 2005 Posts: 39

i can't get onto the internet with DSL, as i think there is something wrong with my Modem, i can only use dial-up now to connect on-line
anybody know how to fix this problem?
something happened to it while i was on MSN last night... :mellow:

Edit: sorry i put it in the wrong section <.<, i can't even think striaght today...

fightgirl91 · Very bored Joined: 06 Apr 2005 Posts: 109

[quote="Kratosgirl14 (Samantha)"] i can't get onto the internet with DSL, as i think there is something wrong with my Modem, i can only use dial-up now to connect on-line
anybody know how to fix this problem?
something happened to it while i was on MSN last night... :mellow:

Edit: sorry i put it in the wrong section <.<, i can't even think striaght today... [/quote]
I know how u fix it on a Dutch Computer.....

Live_Like_You_Mean_It · Rookie Joined: 11 Jan 2006 Posts: 34

hmm.... You could try unplugging everything, read the manual and follow it from the begginging....

OR if it was working before, try turning the modem on, then off again...

OR Contact Your Internet Service Provider and ask for technical help....

That's all I can do if I'm 8000 Miles away from you Razz

(by the way, I don't measure in miles :wacko:

Zekk · Posted: Fri Jan 13, 2006 4:51 am Post subject:

Call the cmopany, or call GeekSquad.

Shadow7 · Newb Joined: 06 Dec 2005 Posts: 9

Okay, I had this problem too. Louis?

(0 . . . .

0): Okay. Alright. Relate to the troubleshooter file.
(Cilck "Can't sign in" at the sign-in screen.)
Follow what the instuctions say. The problem could be casued by the fact the MSN information you have could be damaged. To repair it follow the opitions to repair it from the first one down. Mines worked on the second one. If the problem continues contact Verizon, and ask to talk to the people. Don't talk to the recording. Ethier that or refresh the modem. Do that turn off the computer, and unplug the adpapter (power cord) wire from the back of the modem. Leave it unplugged for about 15 seconds, then plug it back in.

Could have said it better myself, but I hope you understand. I can't explain it any better than this. HOPE IT HELPS!!