Are you have a submitting problem?

luckylace222 · Last edited by luckylace222 on Sun Oct 23, 2011 5:27 am; edited 1 time in total

Can anyone tell me if they are having the problem of submitting art, and when you press "Submit," the page just reloads on you?

There are some users who say they cannot submit pictures for the Halloween contest because 1. The reloading problem and 2. They can submit their unedited scanned version, but if they submit it edited, the page reloads
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setzaroth · Cold Warrior Joined: 03 Jul 2007 Posts: 1960

Ive been fine so far.

cstdenis · Posted: Sun Oct 23, 2011 1:32 am Post subject:

[code:1]They can submit their unedited scanned version, but it they submit it edited, the age reloads[/code:1]
I can't think of how that makes logical sense from a technical point of view.

Try to get a copy of one of these problem images and see if you are able to submit it. If not let me know and I'll debug the problem.
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Stratadrake · Posted: Sun Oct 23, 2011 8:21 am Post subject:

The only technical explanation that makes sense to me is to call it a caching issue -- the file got uploaded but hasn't been fully synced with the server(s) or the client browser, so when it reloads the page it's still displaying the old pic.
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cstdenis · Posted: Sun Oct 23, 2011 5:24 pm Post subject:

I had interpreted the situation as 2 image submissions, not a submission and an edit. If it is an edit, it could potentially be a bug in the editing system.

Good theory with picture servers, but all FAC pictures are currently being served from the main server so it can't be that.

Could potentially be browser caching, but that should be using e-tags which would be invalidated by the new upload.
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luckylace222 · Posted: Sun Oct 23, 2011 8:02 pm Post subject:

I told forestchan to upload her unedited scanned version (that is too big) so I can approve it, and then go to "edit" and replace it with the Edited version. That worked for her.

However, thingy sounds like he is having the exact same problem, but for some pictures, he gets an error message. When he sends me a print screen (if I can guide him through [i]how[/i] to print screen), I will send you the details.
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[size=10]“Far better is it to dare mighty things, to win glorious triumphs, even though checked by failure...than to rank with those poor spirits who neither enjoy much nor suffer much, because they live in a gray twilight that knows not victory nor defeat.” ~Theodore Roosevelt [/size]

Stratadrake · Posted: Mon Oct 24, 2011 9:11 am Post subject:

Rule number one about error messages that nobody ever pays attention to is ALWAYS COPY AND PASTE THE ERROR MESSAGE. If we can't duplicate it ourselves then it [b]never happened[/b].
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luckylace222 · Posted: Mon Oct 24, 2011 5:34 pm Post subject:

LOLOLLOL Okay Laughing

[b]EDIT:[/b] Thingy has still not sent me any print screen or Copy & Paste of the error message, so I will keep his urgency idle for now

However, silly_rules has described the same problem. She described it as, "i'm about to freak out.... I tried about 4 times to submit my picture but it keeps loading then going back to the submission information page.. thing. D:<"

I do not think I can get much error evidence from her if the page is just reloading on its own. ;(
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[size=10]“Far better is it to dare mighty things, to win glorious triumphs, even though checked by failure...than to rank with those poor spirits who neither enjoy much nor suffer much, because they live in a gray twilight that knows not victory nor defeat.” ~Theodore Roosevelt [/size]