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can't get visual code to type in box to log in

 
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Jadis
Still very bored


Joined: 08 Dec 2014
Posts: 337

PostPosted: Fri Jan 01, 2016 8:07 pm    Post subject: can't get visual code to type in box to log in Reply with quote

when I try to log in it asks me to type a visual code into a box to verify my being human but it does not display the code that needs to be typed in the box. I know I am typing in the right username and password because I was able to log in to this forum. and I know other people are able to log in because I keep getting emails saying people have commented on my art. but I can't reply to them because I can't log in.

I tried restarting the browser and I tried on both an apple and a windows computer, with same result.
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SailorSeiyaDigiJem
Newb


Joined: 06 Sep 2015
Posts: 6

PostPosted: Fri Jan 08, 2016 7:29 pm    Post subject: Reply with quote

I have the same problem today. I can't login to fanart-central because I can't see any of verification code at all.
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Jadis
Still very bored


Joined: 08 Dec 2014
Posts: 337

PostPosted: Fri Jan 08, 2016 9:01 pm    Post subject: Reply with quote

yeah it seems to happen to me often. It stinks but I can live with it.
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TeeJay87
Very bored


Joined: 24 Jun 2014
Posts: 146

PostPosted: Fri Jan 08, 2016 11:59 pm    Post subject: Reply with quote

Which browser are you using ?

Such errors like you both mentioned tend to occur from time to time on Firefox, though not on Google Chrome.
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SailorSeiyaDigiJem
Newb


Joined: 06 Sep 2015
Posts: 6

PostPosted: Sat Jan 09, 2016 9:10 am    Post subject: Reply with quote

I used Google chrome app on my iPad
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Jadis
Still very bored


Joined: 08 Dec 2014
Posts: 337

PostPosted: Sat Jan 09, 2016 10:54 am    Post subject: Reply with quote

safari on my laptop and iPads, I don't know what on windows comp. it happens more if I've made a typo on my username or password, sO i'm just trying to be careful.
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TeeJay87
Very bored


Joined: 24 Jun 2014
Posts: 146

PostPosted: Mon Jan 11, 2016 1:24 am    Post subject: Reply with quote

I'm using Firefox and Google Chrome on Windows 7 (desktop computer) and it's working fine.
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Stratadrake
Grammar nazi
(and proud of it)


Joined: 05 May 2004
Posts: 13690
Location: Moo

PostPosted: Mon Jan 11, 2016 5:34 pm    Post subject: Reply with quote

I'm testing Firefox on Windows 10 and it's broken. I've filed a report (with more technical details) in our staff section for the webmaster to see, but I haven't heard a response yet.
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Morpher
Forum Scalleywag


Joined: 07 Dec 2007
Posts: 941
Location: Land of the dragons

PostPosted: Sun Jan 31, 2016 6:21 pm    Post subject: Reply with quote

Crap. I got locked out by this as well. Hopefully Denis will respond and resolve this issue soon.

Btw, for those who got locked out, how long until you were able to get back in?
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Jadis
Still very bored


Joined: 08 Dec 2014
Posts: 337

PostPosted: Sun Jan 31, 2016 6:40 pm    Post subject: Reply with quote

usually just like half a day or so? it hasn't happened to me for awhile, I think it only happens if I type my name or password wrong, and have to try again. SO i am very careful now
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Morpher
Forum Scalleywag


Joined: 07 Dec 2007
Posts: 941
Location: Land of the dragons

PostPosted: Sun Jan 31, 2016 7:10 pm    Post subject: Reply with quote

M'kay. Thanks for the quick response Jadis.
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Falconlobo
Forum Stalker


Joined: 18 Apr 2006
Posts: 1560
Location: Home

PostPosted: Tue Feb 23, 2016 3:13 pm    Post subject: Reply with quote

i am using firefox it keeps saying my password is wrong to log in on the main site but i could log into the forums with the same password fine
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